GuidesStep by step

Complete Guides

Step-by-step tutorials for onboarding, configuration, and optimization.

Popular Guides

1

First steps: connect the AI agent in 5 minutes

Getting started
Beginner • 10 min read

Create the account, generate keys, and activate the widget on your site.

2

Personalize the voice and responses

Configuration
Intermediate • 15 min read

Guide for tone, rules, and fallback to a human operator.

3

Measure performance: CSAT, TTR, conversions

Optimization
Intermediate • 20 min read

Dashboard, events, and A/B testing best practices.

All Guides

IntegrationIntermediate • 12 min read

Website integration: script & CSS

Add the snippet, position the launcher, and verify loading.

IntegrationAdvanced • 25 min read

Connect WhatsApp Business API

Provider setup, webhook, templates, and message handling.

IntegrationIntermediate • 18 min read

Instagram DM: permissions and flows

Connect the page, approve permissions, and launch automations.

ConfigurationIntermediate • 14 min read

Handoff to human: rules and SLAs

Contextual escalation, time windows, and notifications.

ConfigurationBeginner • 16 min read

Knowledge base training

Upload documents, crawl sitemaps, and define citation rules.

AdvancedAdvanced • 35 min read

API & Webhooks for automation

Authentication, events, and custom integration examples.

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